Technical Information

For those of you interested to know more technical information about The Zap Box you should find many answers here.

If you have any questions that are not answered please be sure to Contact Us.

How do I install my residential powersaver?

Whilst installation is extremely straightforward, if you are not experienced or qualified to work with electronic devices we highly recommend paying a professional to do the install. It will take them around 30 minutes and gives you peace of mind that your installation is safe.

Some countries require a licensed electrician to approve all modifications to your electrical circuits and you may wish to consult with a local electrician to confirm that you are able to install your Powersaver yourself.

Please note that instructions below assume you are based in the USA or Canada. I am working on creating similar documents for other countries but it seems that the only difference is that in this manual you’ll see references to 200 volts, in other countries you may have a higher or lower voltage.

We are available every weekday and, if you have any problems or questions please email us. We usually reply within a few hours.

LOCATIONS AND INFORMATION:

  1. Prior to opening the meter base, or breaker panel, MAKE CERTAIN THE MAIN BREAKER IS IN THE “OFF” POSITION.

  2. If there is not space at the meter base, or you prefer, the PS-1200 can be installed at the load center (breaker panel).

  3. Many homes have multiple breaker panels and the PS-1200 can be installed on any breaker panel in the home, providing there is space for the dedicated breaker.

  4. The PS-1200 is designed to condition “ALL” power consumed by inductive loads (electric motors) in the home regardless of installation location.

  5. If there are no spaces available at the meter base or breaker panel, a sub panel can be installed for a dedicated breaker.

  6. The PS-1200 “MUST” be installed on a dedicated two-pole 20-amp 220-volt breaker. Piggy backing is against national building codes.

  7. The PS-1200 units is enclosed in a NEMA 3R box allowing it to be installed indoors or outdoors, but “CAN NOT” be installed under water.

install1install2

 

INSTALLATION INSTRUCTIONS

  • Prior to opening the meter base or breaker panel MAKE CERTAIN THE MAIN BREAKER IS IN THE “OFF” POSTION.
  • The power should remain “OFF” until the entire installation is complete.
  • Install a two-pole 20-amp 220-volt breaker and secure the two red leads (wires) of the PS-1200, one on each side of the breaker. Secure the green wire from the PS-1200 to the ground bar in the panel. Leave breaker in “OFF” position until power is restored to panel.

install3install4

 

  • Remove “tabs” (knockouts) from the cover allowing access to the breaker after cover is reinstalled. Reinstall the panel cover securely.
  • Turn power (main breaker) back on. Flip the “dedicated” breaker to “ON” and check that the indicator light is on. This will indicate that the unit is on and installation is complete.

    install5install2


  • If the light is “not” on turn off power, and check to make certain good contacts are made with the two red wires and the breaker, and the green wire and the ground bar. Install cover, turn power back on, and check light again.
  • If light remains off call your dealer or tech support at 800-955-2238.

  • If your unit is humming this is a sign that you are receiving high voltage. This will not damage the unit and can occur at various times.

GENERATOR APPLICATIONS:

  1. The PS 1200 is not designed to improve the power provided by your generator.

  2. If you have a manual start generator, turn off the PS 1200 breaker when turning off the main feed breaker.

  3. If you have an auto start generator make certain that the PS 1200 breaker is not on one of the circuits supported by the generator. If it is turn the breaker off to the PS 1200 when the generator starts up.

STILL NEED HELP?

We have a qualified and experienced engineer on staff who is available to speak to you by phone if you require technical assistance. Please email us for his contact information.

Telephone support is generally available during US business hours however we work hard to accommodate callers worldwide. It is reserved strictly for existing customers.

Last Updated on Monday, 06 June 2011 19:47
 

What is power factor?

We have an excellent article in PDF format that yo can download below which explains the concept of power-factor, power-factor correction and how and why it can save you money.

Click Here to download the report.

Last Updated on Wednesday, 04 August 2010 15:18
 

Feedback From Our Happy Customers

Not only is The Zap Box cutting our costs but our chillers are running cooler too
I had a 200 amp commercial unit installed at our store in June 2010. We've had 2 monthly bills now and have reduced our costs by $420 already.
Leo B. Bertram ( Portsmouth, VA 23704 )
Fast and efficient service
Thanks. We got it. That was faster than we expected.
Ron Gallant ( Tulsa, OK )
Very pleased with your clear instructions
I was nervous to get The Zap Box installed and was impressed with the clarity of your instructions.

Not only did I undertake the installation myself but I did it in under 40 minutes.
Gary Payne ( Attica, IN )
Glad we ordered through you
As you know, we already planned to buy a product from another company until we learned you were cheaper and had much better customer support.

Thank you for your prompt attention to my questions.
B. Hudson ( Owensboro, KY 42301 )
My second order should attest to the value of your device
I've just ordered a second box for our home. Nuff said.
William Savoie ( New Rome, OH )
Comfortable and confident with your product
We have been using The Zap Box since early July and are very pleased with it.

We are happy it has a surge-protector and that it is saving us good money all year round.
Mike and Sara Tsui ( Manchester, NH )
Very friendly and professional
Thanks. This was my first purchase online and you were very friendly and professional.

Good luck with your business.
Sidney J. Morrow ( Dahlgren, VA )